I was unable to use the rating scale however I would have given the team 9 in each category . I was very impressed by the professionalism of the young men
Lynn Clarke - 2017-02-11
Manuel was great. On time, very helpful, courteous and efficient. Will use you guys again.
Lawrence Buccio - 2017-02-04
Leo and his colleague were both very friendly and happy to assist where/when requested. They worked both quickly, carefully and were very efficient! I would happily recommend Happy Moving. Thanks, Rachel
Rachel Hill - 2017-01-23
I have used your company for the third time now (i know i need to stop moving around!!) but i always turn to your company as the service is just outstanding. Your guys are alwasy helpful; and considering the heat on Wednesday they were very efficient!
I have also referred you guys to my boss; and as i work in the mortgage broking industry i would be quite happy to sugguest your company should any of our clients ever enquire about removalists we may know....
Thanks again guys.
Cassandra Josep - 2017-01-20
Fantastic team who were on time and very polite and friendly. Would use them again.
Natalie Allen - 2017-01-18
Very happy with the removalists. They did the job quickly and had text to say they were running only 20 minutes late.
Sara Bently - 2017-01-09
Really friendly guys, very hard workers, gave the impression of being professional and experienced. Thanks very much!
Dave - 2017-01-08
I would use and recommend your services to anyone IF all your workers are as professional and pleasant as these 2 Dutch men, they are an asset to your service.
Dolun Coman - 2016-12-21
Great service, great friendly guys. A very happy mover. Will recommend them and use Happy Moving again!
Wayne Cousins - 2016-12-19
I have never dealt with such a professional removals company like this company in my life the boys where amazing the went above and beyond anything I have ever experienced, and Mark the owner came to the recuse
as we had been let down by an other company ... he is so efficient and professional
Carolyn Quale - 2016-12-12
I was given a window of 1-2.30. The drivers arrived at 6.30pm. Whilst I was kept informed , you would not find many people as patient as me. The move concluded at 9pm. The Removalists were amazing considering how tired they were. I felt for them, not me. I will use your company again but I will only have the first move of the day, NEVER an afternoon one.
Jen Harris - 2016-12-12
Thank you for your excellent communication before and during the move. The driver was 15 minutes late due to a local traffic accident and politely called ahead. The move was much quicker than anticipated. Would recommend Happy Movers to our friends.
Sophie Swain - 2016-12-11
GREAT GUYS DID WELL.HIGHLY RECOMMEND.ALL THE BEST ,ERRY XMAS TO YOU ALL.
Lynda Finlay - 2016-12-10
Jack and Leo did a great job getting us moved quickly and effeciently
Mark Coyle - 2016-12-05
Both the movers were fast and efficient .Nothing was a problem even though parking was a major issue.
Denis Norton - 2016-11-25
Arrived on time. Friendly and efficient.
They were kind enough to make a 2nd drop off to our business office. And also went to their own trouble to return items that we missed during the move.
Very helpful and friendly!
Thank you :)
Sarah Briggs - 2016-10-26
Great service, nice,polite and cheerful guys! Didnt expect moving can be soooo easy!
Agnes Balcer - 2016-10-17
Other than arriving late everything was perfect. Friendly staff, efficient and done in less time than expected. VERY happy!
Cheryl Alderman - 2016-10-13
Really pleased and lovely people to work with. Great being able to get all of the services done with the one company.
Shannon Ferguso - 2016-10-10
This has been the 3rd time I have used this business and without doubt I have never had guys that are more friendly, efficient and capable providing a fast and efficient service. I cannot recommend the operations more highly to anybody wanting a no fuss, efficient and cost effective move.
Terry Johnston - 2016-10-08
Great service, everything went smoothly and most efficiently. Will definitely use these guys again
Gemma Margiotta - 2016-10-03
Nice respectful and very helpfull. I suggest moving a little faster and collecting thoughts in planning ahead to save time along with minimizing texting and talking on the phone during the move. Again thanks to Mark and the Hungarian champ. You guys are awesome
Joe Isaak - 2016-09-10
The team were polite, focused and methodical and nothing was too much trouble - I was very happy with the move and their attitude.
Many thanks again, Mark from Philip Luca.
Philip Joesph L - 2016-09-05
Lovely guys, they did a great job, very quick and at a competetive price. Would book again.
Jay Askin - 2016-08-17
I was extremely happy with the service provided. What impressed me was the way the team were able to "problem solve" to move and relocate a very large refrigerator.
Pamela Mcauley - 2016-08-11
The two gentlemen who came to help us were fantastic. They worked really quickly and efficiently. They assisted us in all of our requests without complaint. They were very friendly and the job was completed in far less time then we had anticipated. They exceeded expectations. Thank you!
Jacqui Winters - 2016-08-08
Your staff were punctual polite expert and helpful. I have no hesitation in recommending you
David Harris - 2016-08-06
I was very impressed with Mates Rates, overall the whole experience was terrific. The guys were young and strong and worked their backsides off! I was surprised at how considerate and polite they were and they listened to everything I had to say. The price was great and there were no hidden extras to worry about. I would highly recommend Mates Rates for your removal experience!
Rachael Hayton - 2016-08-02
The team got lost trying to find the destination. They burned at least 45 minutes for which I had to pay. Not good!
I understood beforehand the credit card surcharge however, 3percent really is excessive. Not sure it can be justified to recover any cost incurred to you.
Paul Weiner - 2016-08-01
We cannot rate the removal team highly enough they were efficient very hard working cheerful and nothing was too much trouble they were very careful with our possessions and nothing at all was damaged in the move. Please pass on our thanks to them again for making a stressful time stressless for us.
Sandra Edmonds - 2016-07-24
Quick and courteous team who worked hard to complete our move in the 2 hours we booked. Would use again and recommend!
Leah - 2016-07-18
Was really good. Used the service 3 times, spanning 5 employees. Is great! Compared to horror stories ive heard makes me never want to go anywhere else. Got from recommendation, will use again and will recommend.
Gerard - 2016-07-15
Was very satisfied with Mates Rates since the initial contact. All staff were courteous, friendly and polite. When they arrived on the job they knew what they were doing and were extra careful with items. I would highly recommend Mates Rates to anyone after an affordable, quality service. A
Drazen Cuca - 2016-06-18
I have already recommended you to our neighbours, it was the best mover experience we have had to date
Sindy Lowinger - 2016-06-01
The guys worked quickly and efficiently and managed without complaining even with our steep and awkward driveway.
Debbie Horsley - 2016-05-29
Daan and his team were fantastic, once again, after having moved with you about 6 or 7 times, and will use you again to get my furniture out of storage and into my new home when I find it. Many thanks again chris
Chris Elliot - 2016-05-12
We used Mates Rates to move from the Northern Beaches to Central Coast, the guys were nice and quick at their jobs. Would recommend them highly!!
Jarrad Bishop - 2016-05-12
I have moved with Your Mates Removals 3 times now, each time the Removalists have been friendly, efficient and done an excellent job, and all completed within reasonable time frames at the advertised costs, no sneaky add ons. Thanks for another seamless move, Dan and Joe and to you Mark. Cheers Gary
Gary Stewart - 2016-05-05
Gabor and Jonas were great! They turned up on time, were incredibly respectful and understanding of my needs during the move and were great value. Would definitely use again!
Nick Anton - 2016-05-04
The guys turned up on time, scoped out the job and got straight to work.
They were great guys, efficient and careful in everything they did. I would highly recommend and will use them again!
Nick Motteram - 2016-05-03
Gabor and his accomplice were both so great, have actually made mention of your company to a few people as I was extremely satisfied with the service that was provided in comparison to a previous company I have used. Please give them a big thank you from me as they were so helpful and extremely friendly making the move a lot less stressful for me!
Much appreciated. Therese
Therese Helmric - 2016-05-02
The guys were punctual and hard workers. Fast, efficient, polite. No damage. Will use again!
Harry Pchopouri - 2016-04-16
Removalist did a good job however noted some unfair behaviours between them
Dianne Harris - 2016-03-14
The two guys were efficient, friendly and came up with solutions. They also had to deal with a difficult tenant in the car park.
Kim Hawke - 2016-03-07
Hi, i thought to charge minimum 2 hours, to move one item in less than an hour is too expensive, they should have a single item price, will look for someone else next time.
Full moves are always good, have used these guys many times over the past 6 years.
Chris Elliot - 2016-03-03
Very friendly and friendly with my stuff and negotiating the walls of the house would highly recommend and will use again - good value for money!
Danielle Michae - 2016-02-29
The men were wonderful. They were very careful with our things and worked very hard.
Samantha Combes - 2016-02-27
As always a smooth and effortless result from your boys.
Craig Laws/ Reg - 2016-02-25
Thank goodness for Mates Rates!! They have moved me twice now- an absolute delight to have their help.
Margaret Collin - 2016-02-23
The guys worked super hard for us in a really difficult move. Would definitely recommend.
Christine Burwi - 2016-02-23
The men were on time, and worked efficiently, in spite of the many steps they had to negotiate at both ends. They notified us of damage to an item of furniture (fixable).
Have used your company about five times, very happy with the service. Highly recommended.
Timothy - 2016-02-20
This is the second time in a year I have used you guys and I would do so again. The service has always been quick and efficient. Unfortunately though, the truck sent was too small to take all of my possessions on the first trip which was a bit of a pain and made the packing slower as their decided what to put in and what to leave for me to take in my car. This was unfortunately as I was very specific when I booked stating I had more than the usual amount of stuff for a one bedroom flat. I ended up doing 3 trips using my car which took time away from unpacking. Still highly recommend though!
Cassandra Aitke - 2016-02-08
Thank you so much for our move from Mortdale to Bangalow. We had fantastic, friendly service, and would highly recommend you to anyone we know requiring a removalist!
Thanks again, Dave
Ashley Drummond - 2016-01-31
Reliable, quick, careful, friendly, professional, organised and respectful of our possessions.
Katrina Mcdonne - 2016-01-27
Only problem was that on the unpacking of the storage container there was a large chunk taken out of the wall in the front room. My daughter saw this but the young guy never told my wife. Unfortunately we will have to get this replastered.
I would encourage you to let clients know in future.
Julie - 2016-01-26
The team was friendly and efficient however our couch was partially damaged as part of the move which was disappointing. If a little more care was taken with it we would have rated the service much better
Lee - 2016-01-18
I was very impressed with Mates Rates. The guys were polite, worked efficiently and careful with my stuff.
Susan Higson - 2016-01-18
Thank you very much , I found your service , professional , friendly and afordibke it all went well and was I found the team to be very helpful and very productive . I would recommend your service to my friends . Thank you again . Very kind regards Alexandra
Alexandra Brand - 2015-12-17
Matteo and his team were amazing. Efficient , on time and were able to get all our stuff from the third floor apartment without any dramas. We were so pleased to have used Your Mates and would highly recommend you to anyone looking to move. Thank you Nicole and Michael Best
Nicole Best - 2015-12-17
Very efficient and the job was well managed. The guys were very helpful at the destination and assisted in placing items where we requested.
The supervisor showed a great deal of experience and thought during the move and only had to speak to the other members of the team once with regard to scratching of a piece of furniture as a result of placement of a blue bin directly on the surface of the piece.
The guys were always friendly and courteous and we would both recommend the service to others and also would be our first choice for future moves. The service provided was cost effective.
Terry Johnson - 2015-12-13
Matteo and the team were outstanding, going over and above to help us. Absolutely recommended without qualification. Great value, they were simply excellent in every respect.
Leisa Howitt - 2015-12-09
very happy and will call you again for another move in February
Luke James - 2015-11-30
The move was the least stressful due to the friendlyness and care
Nadine Wilson - 2015-11-30
The guys were punctual and worked very hard. My house is on the water with a very steep driveway. They accepted thee hard work ahead with no complaints and worked efficiently. They were very easy to get on with and had a good sense of humour which I appreciated. Thank you
Francesca Mcnei - 2015-11-17
Very hard working Guys. They moved some seriously heavy stuff on our behalf and did not once complain.
Aspa Pucciarell - 2015-11-06
Balasz and team were very prompt and efficient. They followed our directions and were very helpful. We would definitely recommend them. Thanks.
Natalie - 2015-11-05
Thank you once again, the move went well, not once did the team complain about the stairs to the second floor, always smiling and polite. it made my day so much easier.
thank you and see you next time, chris
Chris Elliot - 2015-10-26
The team at Your Mates Removals were fantastic from start to finish. From the moment I had spoken to Mark, the follow up emails and the two removalits on the day Matt
Nick Hughes - 2015-10-25
This is the third time we have used Mates Rates Delivery. Always been happy with the service and rates. Arrive on time, friendly polite staff.
Susie Russell - 2015-10-25
Good guys who worked hard.... I did get the impression they were happy to keep the move going as long as they could..... the second time I have used your company and both times the guys had to do 2 runs, costing a lot of extra money.... not quite so sure it was necessary on both occasions!!!
Paul - 2015-10-15
Friendly guys, careful and considerate. No hassles at all. Awesome service!
Paul - 2015-10-15
On time , efficient and courteous. Very polite. My partner and dad and I were all impressed!
Annerbel Pike - 2015-10-05
Excellent job, many thanks. I Would definitely recommend this company.
Margo - 2015-09-09
Very efficient and friendly. We had an issue with the size of the truck but that was resolved with minimal fuss.
Ross Giacometti - 2015-09-09
Careful, efficient and fast. Would definitely recommend the service to our friends and family.
Amanda - 2015-09-03
I used your service in July 2014. It was fantastic! The boys only took 2 hours for load and travel, for furniture for a one bedroom apartment. We started in Chatswood and even stopped in narrabeen to pick up a dining table and drop off a mattress; we finished at mona vale: it took 2 hours exactly! Fantastic! Unfortunately, this time, it was terrible. It took 3hours and 45mins, for the same furniture; and I only moved 200m up the street! Furniture/ boxes were ready, but the boys insisted on doing 2 trips! For furniture for a 1 bedrm apartment! I wont be recommending or using you again.
Niki - 2015-09-02
Exceptional, great service, the removal lads are an asset to your company, would recommend to any and all.
Mike - 2015-09-02
I wanted to say thank you!! The guys were so nice, I just had my place freshly painted and they were so careful negotiating the doorways. I would have no hesitation in recommending your service. Really great experience nothing was too much trouble for them.
Nic - 2015-08-26
Tirelessly worked to get the job done. So friendly and polite. Would recommend them to all my friends and family!!
Zoe - 2015-08-24
Best moving experience we have had. Excellent service, punctual, efficient, friendly and handled our things with care. Would definitely use again and recommend to others.
Hanna - 2015-08-17
Peter and Dann were incredibly helpful and efficient; personable and friendly and a pleasure to have help us move. Would highly recommend Mates Rates to everyone who requires dependable, efficient and affordable removalists. They made a stressful event bearable and free of concern. Thank you
Aharon Frazer - 2015-07-28
Excellent experience overall, your extremely friendly and efficient staff really took the stress out of moving! Will certainly recommend to our friends and family.
Sophie Anna Shu - 2015-07-27
The gentlemen were amazing. Give these men a raise and a good bottle of wine each. They deserve it.
Clint And Emma - 2015-07-22
Very happy with all aspects of the move. The guys were extremely helpful and efficient cheerful to boot!
Jenny Reid - 2015-07-21
Extremely happy with your service. The boys were on time on also very fast. Would and have already recommended you to friends. Thank you very much again. :)
Grainne Ncdeoud - 2015-07-20
Very happy with the truck, driver and offsider.
However I think your gumtree $39 phh advert is very misleading to bordering slightly dishonest . When requested both at booking and on payment it is simply ignored with default $110 applied, No receipt is provided despite an app used to calculate this fee.
Andre0 - 2015-07-20
Very Happy Customer ! The men arrived exactly on time, were polite and efficient, never complaining about all the stairs, and were even concerned about me going down the stairs too fast ! Great competitive rates ! Would definitely use them again and recommend to friends and colleagues.
Suzan Jones - 2015-07-14
Awesome service. Just need to make sure they call ahead of time.
Wayne Thompson - 2015-07-06
We were very Impressed with the service and will definitely use mates rates again
Elise - 2015-06-29
Absolutely excellent. Professional, punctual, efficient and friendly. Would definitely book again
Dani - 2015-06-27
Thanks a lot for all youe help for moving our stuff definitely recommend MATES RATE to anyone who wants a safe delivery
Sara - 2015-06-25
This is my second move with mates rates. Both teams were different guys. But both teams were efficient and professional. Friendly and hard working. Thank you
Paula Kendall - 2015-06-24
Boys went out or their way to help, didnt mind moving a few things back that were taken to truck by mistake, and didnt mind help attach the washing machine when i could not do it, or rearrange the lounge when wife couldnt move it. Made the experience as quick and as enjoybale as it could be. The all in rate up front means theres no hidden fees. Will reccommend to friends. Thanks Mark and Team
Phil - 2015-06-15
Extremely punctual, did the job very quickly, had a "can do attitude, even though there were many stairs involved! Have already recommended them to close friends.
Melissa - 2015-06-11
Great service, friendly and fast. They took care with all our things and listen to our instructions. Would be happy to recommend to others.
Tony - 2015-06-01
Dealing with Mark and his team was easy.
Mark and i had discussed time frames as we were working on a budget, mark nailed the time frame for a huge 3 bedroom house move down to only a 15min variant from hrs quoted.
i would highly recommend Mark and his team to move you.
The team was punctual clean well mannered and speedy.
thx again for all your help.
Cheers damien ( allambie heights to manlyvale )
Damian - 2015-05-31
2nd time using you. Takes the stress out of moving. Loved the Boomerang Boxes too.
Barbra Burke - 2015-05-16
Sorry for the delayed feedback, but the team that moved me were exceptionally professional and extremely nice blokes. I would definitely recommend to family and friends. Thanks again. Matt
Matt - 2015-05-12
1guy was good the italian guy the other guy was ok but didnt want to touch the boxes under the house without gloves which he should wear doing that work anyway he got a bit funny at the end p.s.they didnt have any uniform
John William - 2015-05-11
Quick, friendly and great communication. Thank you Mark for all your help and to all the boys who did the move you were great.
Jenny Reid - 2015-05-08
The 3 boys were fantastic they made my move very easy and stress free. I highly recommend your service in fact the best I have ever used. We will be doing this all again and I will be using you again.
Helen Moroz - 2015-05-04
Fantastic Service !!! 2nd move with this company and I would use them again in an instant. Thanks guys, you made our move a breeze.
Sandra Hudson - 2015-04-17
Matt and Ollie were awesome. Turned up on time, were polite, helpful and charismatic and move was completed quickly and easily.
Alex - 2015-04-13
Fantastic service - careful yet efficient staff. I will be sure to use Mates Rates next time I move without a doubt. Thank you.
Phil Dartnell - 2015-04-11
Most efficient, friendly and careful with handling.
Received quotes from others - very professional and told not to go for a low price -
some cowboys in the industry. - Rubbish.
Your team was very satisfactory at a very good price.
Henry - 2015-04-01
The guys were very courteous, helpful and fun. They took everything in their stride and I felt completely reassured that we were in good hands. I will certainly be recommending Mates Rates removals to anyone who asks.
Karishna - 2015-03-30
Very happy with everything, they worked very hard and smooth. Thank you
Sue Quinlivan - 2015-03-27
Fantastic, hard working crew. Will use you again next year for sure.
Manish - 2015-03-20
The team were punctual quick and efficient a very good experience
Gail Crozier - 2015-03-14
i called in and asked for the same day service,thank you so much for squeezed me into the day, i m very happy with these people, they are nice and hard working~ highly recommend!
iris - 2015-01-09
Never seen 2 guys work harder! They were lifting, running up stairs, etc non stop until the job was done. It was a hot day, and I really appreciate the professionalism and diligence of these 2 guys! Thanks so much for a pain-free move!
Kimberly Harris - 2014-11-24
The guys were just amazing! The world would be a better place if everyone worked as they did. Thank you!
Peter - 2014-10-25
These guys were brilliant! They work fast, safely, and efficiently. Every care was taken with our belongings. Even when they had to lift our huge fridge through a window, they showed ingenuity and good humour! They worked hard in a good mood all day long! I was very happy with their job and would not hesitate to recommend these guys. Thanks again for all your hard work!
John - 2014-10-22
I am very happy with the service. Mark was punctual, helpful, patient and very pleasant to deal with. His workers were incredibly enthusiastic even with a few flights of stairs and really polite and friendly. A very positive experience in general and I would recommend these guys again in for sure. Cheers!
J Graham - 2014-02-17
I have recently used the services of Mates Rates for moving houses. I would like to take this opportunity to say a big thank you to the guys for the great job they did. Firstly they were on time, professional and courteous at all time. Although the amount of boxes was larger than they had initially estimated and as a result they had to come back for the second load there was no complaints. at all times they were careful with moving items in order to avoid any damage to the furnitures and fragile items. I will not hesitate to recommend their services to everyone.
Melissa - 2013-09-09
Highly recommended as they were very efficient in carrying out the task. Worked swiftly, with care and were ideal for the kind of service I was hoping for. I will surely choose them again for my next move.
Urwik - 2013-09-02
Excellent Service. Hard working and Polite. I\'ll recommend You!
Tom - 2013-08-21
Thank You Guys! You are the best! You will be my personal removalsits!
Zeno - 2013-05-19
The service I received was awesome. Even though my removal was the second of the day for them, they worked very hard, quick and carefully. I will use You guys for sure!
Kate - 2013-05-18
They are cheap, polite and friendly. The best removalists i have ever used.
Steve - 2013-03-02
I moved from Dee Why to Seaforth. I am very satisfied with them. They arrived in time, not like my previous removalists who were late two hours. They work really quick and hard, didn't stop even for a drink. I would recommend them to anyone!
Sophia - 2013-02-25